09.29
OfficeMax had listed a mediocre 19″ widescreen LCD from AOC for a “Clearance” price of $53.74. A friend of mine ordered one yesterday, but has since received a notice that his order was being canceled as that price was an “obvious typographical error.” For one, that price is not THAT exciting for a generic 19″ monitor, and secondly, they did list it as clearance. I do not believe that a company should be able to arbitrarily cancel orders because they decide that a price THEY set is no longer the price they wish to sell them for. Essentially, they saw a number of customers rush to buy these and decided “hey, we could have made the price point higher — let’s cancel the orders and jack up the price!”
OfficeMax: congratulations. I will never again shop at your store, regardless of price or convenience. Staples and Office Depot will be the only suppliers of office supplies for me. Hopefully, someone will file a class-action suit against you for this. This is a classic bait-and-switch routine. Cheap, unethical, business practices.
Details at SlickDeals: http://forums.slickdeals.net/showthread.php?t=1579105
happened with me too. On Sunday Nov 22, 2009, they posted usb hard drives at half the price. Deals2buy had it on their site as well. Now I got this same mail from them saying it was typographical error. I don’t understand how is this a typographical error if they had the same price all the way to checkout, even showing how much I am saving on the deal etc.
They did the same thing with a 640 gigabyte Toshiba external hard drive order recently. On 11/22/2009 I placed an online order with OfficeMax.com and received order confirmation. 2 days later, on 11/24/2009, I was notified that the order was canceled due to a “pricing error.”
Avoid Officemax at all costs!