07.04
I hate to use this as a venue to address issues I’m having with the Canonical Store, but I’m somewhat disappointed in it. On the 21st of June, I ordered the “Ubuntu Certified Professional – Exam Bundle.” As of today, I still have not been able to get the codes to register for my exams with Pearson VUE. Last week, I contacted Merchandise Mania (the operators of the Canonical Store) and they said they would pass my concerns on to Canonical and someone would contact me “if they can help.” I still haven’t heard anything. So if anyone involved with this at Canonical reads this, I’d greatly appreciate an update.
Update: I was contacted this morning by a very nice Canonical employee who has gotten me sorted out. It’s this kind of customer service that I appreciate in a company. Thanks, Canonical!
the same thing happened to me.
but after 3rd request to merchandise mania i’ve received email with voucher numbers.
but i’ve thought problem was with ups delivery, they have somewhat strange business methods in my country.
I’m actually surprised you got through to someone with Merchandise Mania – from experiences I’ve had with the Ubuntu Store, getting anyone to respond is impossible!
http://canonical.com -> ‘Contact’ -> ‘Get in touch with the training team for other Ubuntu training enquiries.’ ->
https://forms.canonical.com/training/